Running an online store is exciting — but it can quickly turn into a juggling act. A virtual assistant for e-commerce store operations acts as your behind-the-scenes partner, handling time-consuming but essential duties, letting you focus on growth and strategy.
What's included
Product Listing & Optimization
- Uploading products
- SEO-friendly descriptions
- High-quality images & tagging
Inventory Management
- Monitoring stock levels
- Coordinating with suppliers
- Real-time inventory updates
Order Processing & Tracking
- Confirming orders
- Shipping updates
- Returns & exchanges
Customer Service Support
- Responding to inquiries
- Live chat & email tickets
- Professional complaint handling
Marketplace Management
- Amazon, eBay, Etsy, Shopify accounts
- Marketplace rule compliance
Digital Marketing Support
- Social media posting
- Email marketing support
- Ad campaign monitoring
Bookkeeping & Admin
- Sales reports
- Invoices & payment follow-ups
- Data entry & CRM updates
At a glance
Talent trained specifically in e-commerce workflows.
Part-time, hourly, or fixed monthly packages.
A dedicated account manager on every engagement.
GDPR & data compliance built in from day one.
Packages
Starting prices below — every engagement is scoped to your business, so treat these as a guide and ask for an exact quote.
Starter
~20 hours/month — for stores needing steady, light support.
- ~20 hours of VA time
- Product listing & order support
- Email support during business hours
Growth
~40 hours/month — for stores with daily operational needs.
- ~40 hours of VA time
- Full order + inventory management
- Customer service coverage
- Dedicated account manager
Scale
80+ hours/month — for multi-marketplace operations.
- 80+ hours of VA time
- Multi-marketplace management
- Marketing & bookkeeping support
- Priority response times
Why Choose Us!
Book a Free Consultation →Frequently asked questions
What's the cost of hiring a virtual assistant for e-commerce?
Rates vary from £2 to £10 per hour depending on skills, platform and task complexity. Some agencies offer fixed monthly packages.
Can I hire a VA part-time or project-based?
Yes, most VAs work on a flexible schedule, including part-time, hourly, or per-project models.
Will my data and stored information be secure?
We as an Agency and our associate VAs always prioritize client data protection.
Is there a trial period?
Yes, we offer a risk-free trial.
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Work smarter, not harder
Start your search for an e-commerce VA today — and watch your business thrive.